Smiles Orthodontics

frank cote

I just want to leave my personal experience with smiles orthodontics …its been a long journey …For 2 years i made multiple trips over 4 hours driving each time to see the girls at smilies in north van and i cannot express how awsome the whole experiance has been …they fixed up my problem with teeth grinding …created more room for my bite and litteraly changed my life for the better. After reconstruction of dammaged teeth ,dr gloria chao in horseshoe bay(the best) …i ve got my smile back ,defenetly life changing with the blue diamond accredited invisalign procedure
Big thanxs to riju who worked the financial aspect with my insurance ,rita ,dr malick and especialy jocelyn 🌟who guided me in that adventure over the last 2 years .
I reccomend smiles orthodontics to everybody ,great staff very profesional

five big stars ⭐️⭐️⭐️⭐️⭐️

Posted on Apr 15, 2025

Leandro Amorim

The staff is friendly and I’m very pleased with my treatment.

Posted on Mar 26, 2025

Luna Lynn

I recently started my Invisalign journey, and I couldn’t be happier with the experience so far! From the moment I walked in, the staff was incredibly warm, welcoming, and professional. They took the time to walk me through each step of the process, answering all my questions with patience and care. Their attention to detail and commitment to making me feel comfortable truly stood out. I’m excited to see my progress and grateful to be in such capable hands. Highly recommend to anyone considering Invisalign!

Posted on Mar 26, 2025

jason wang

I highly recommend this place. I did my Invisalign treatment here, and the team was extremely professional and friendly throughout the entire process.

Posted on Mar 26, 2025

Kinga Kukla

For now, I cannot recommend this clinic. Since signing up for treatment, I've been extremely disappointed. The lack of communication, delays, and absence of doctor involvement are not what you expect from an orthodontic office. I saw a dentist once when I had my attachments placed, but that was it. When I signed for treatment, I specifically asked for no attachments on my front teeth. However, when I picked up my first set of aligners, I found out they planned attachments on almost all of my front teeth. To make matters worse, they changed my treatment plan without consulting me, adding fillings to my teeth—something that was never discussed. I requested a meeting with the doctor who planned my treatment to ask questions, but when I showed up, I was only met by a technician. This is something that should absolutely be discussed with the patient beforehand, especially when there’s a significant change to the plan. After 10 weeks of treatment, I had to come back for a second rescan because something went wrong with my aligners. It’s frustrating, not only to see no progress in my treatment but to have so little communication about what’s going on. It’s unnecessary stress, which none of us needs. Additionally, I’m concerned about hygiene practices. When one of my aligners was dropped on the floor by technician during my appointment, the technician simply cleaned it with water and wipes before returning it to me. This was not only unprofessional but also left me feeling uneasy about the safety and cleanliness of the materials they are using. Given all these issues, it’s hard to trust the 5-star reviews when all the work is done by technicians, and I’m not receiving the level of care that should come with the high price tag. I strongly recommend looking for a place where the Doctor is involved and transparent with the treatment.

Posted on Mar 18, 2025