Irvine Smile Design

Irvine, CA, United States
4.9
 
Based on 5,541 reviews
View All
Google
5.0
Anne Schilling — Apr 18, 2025

The reception, the staff, the X-ray operators and the dentist are super polite and attentive to the patients. Thank you 🙏🏻
Ana Schilling

Google
5.0
MICHAELANGELO SNYDER — Apr 11, 2025

Great place, better dentists!

Google
5.0
Robert Wascher — Mar 27, 2025

The dentists and staff at Irvine Smile Design always provide me and my family with highly personalized, professional, and state of the art dental care. They have very flexible office hours (with appointments as late as 6:00 PM on some evenings), so I never have to leave work early for dental appointments. I also appreciate that there is never any "upselling" at this dental practice. We're extremely satisfied with the dental care we receive at Irvine Smile Design!

Google
5.0
Mike Brisson — Mar 26, 2025

So far I’ve only had a consultation but I was very impressed by the staff and Dr Tran at this practice. They were very thorough and showed attention to detail. The doctor took so much time to explain my options for treatment.

Google
5.0
Marybeth Michel — Mar 23, 2025

Great front office, wonderful dentists and assistants-- Going to the dentist is not my favorite pastime, but Smile Design makes the experience as comfortable as possible!

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4.9
/ 5

Based on 5,541 reviews

  • 1.0
    Google

    Hai

    I had a procedure done in January 2025 that went great — but what wasn’t so great was being overcharged by nearly $190.

    I caught the error after reviewing my EOB statement and called the office on a Monday to discuss it. They said they would look into it and call me back by Friday the same week. That call never came.

    A couple of weeks later, I decided to visit the office in person (again on a Monday) to get a direct answer. The front desk staff admitted they overcharged me and confirmed I was owed a credit of ~$190. They said the only way to issue the refund was via check in the mail. I offered to pick it up in person to make it easier for them, and they agreed. They told me I would receive a text the next day (Tuesday) confirming the pickup date.

    Tuesday came... no text. I called the office a couple of hours before closing, and they told me the person who assisted me was “busy” and they would call me back, and you can guess if they did or not.

    It’s incredibly frustrating to have to chase them down to return money they overcharged. It’s unprofessional that I had to confront them in person for them to even acknowledge it. Makes me wonder how many other patients are being overcharged and not noticing.

    Please be careful — always check your invoices and EOBs in detail at this place.

    Posted on Apr 29, 2025

  • 5.0
    Google

    Hamid Rafi

    Posted on Apr 28, 2025

  • 5.0
    Google

    Zohreh Shafiei

    Posted on Apr 25, 2025

  • 4.0
    Connect the Doc

    T.U. Verified client

    (This review feedback may contain private and/or sensitive information which is available only to Irvine Smile Design's staff.)

    Posted on Apr 24, 2025

  • 5.0
    Google

    Fred Seyford

    Posted on Apr 23, 2025