Image Orthodontics - Oakland

Oakland, CA, United States
4.9
 
Based on 892 reviews

Appointment Requests

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To book an appointment please call us at +1 510-638-2806 or email us.

Overview

Welcome to Image Orthodontics.

You've got a lot of reasons to smile. Let us give you a few more. Share a smile. Shine a light.

Whether you’re smiling at a stranger on the street or sharing a smile with a friend, a smile has the power to brighten someone’s day and light up a moment without you ever having to say a word. At Image Orthodontics, our team of exceptional orthodontists and staff are well known in the community for transforming smiles of adults, teens, and children using the latest technology and techniques in a safe, hygienic and friendly environment. We pride ourselves on our ability to give each patient the results they’re after in the shortest amount of time with the highest level of care. Here, you’re not just a patient – you’re family. And we think that’s something to really smile about.

If you’re ready to take that first step towards achieving the smile you’ve always desired, call us at (510) 638-2806.

Location Details

Contact Details

Location Hours

Sunday
08:30 to 17:00
Monday
08:30 to 17:00
Tuesday
08:30 to 17:00
Wednesday
08:30 to 17:00

Reviews

Overall Star Rating

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4.9
/ 5

Based on 892 reviews

  • 1.0
    Google

    Cece Suarez

    They are so rude. They be I work on their customer service. They are misleading and liars. They are disrespectful, they hang up in your face while you're trying talking to a representative.

    Posted on Aug 14, 2025

  • 1.0
    Google

    smriti dewan

    If I could give zero stars, I would. This business is the definition of unprofessional, dishonest, and downright disrespectful. From day one, they have hidden critical information that should have been disclosed before I signed my contract. My signed agreement makes no mention whatsoever of a “two retainers per year” limit, yet years later they tried to enforce this bogus rule by sending me another paper completely unsigned by me as if it magically became part of my contract. That’s not just misleading, it’s borderline fraudulent.

    When I try to bring up these concerns, their staff talks over me, dismisses my points, and has even hung up the phone on me. They will not listen, they will not explain the contract when asked, and they will twist the facts to avoid accountability. I was told there’s “no higher-up” to speak to, which is an obvious lie.

    When I pointed out that the dentist was physically present when I signed my contract, they tried to hide behind the excuse that “the person you signed with doesn’t work here anymore.” As if that somehow erases their legal and ethical obligations. This is a classic tactic to dodge responsibility and it tells you everything you need to know about how they operate.

    The truth is, they don’t care about patient satisfaction, transparency, or trust. They care about one thing: getting your money. Once they have it, they will change terms, ignore your questions, and treat you like you’re the problem for daring to hold them accountable.

    If you’re considering this place, don’t. Save yourself the stress, the financial hit, and the infuriating conversations where you’re talked over, lied to, and stonewalled. There are plenty of orthodontic offices out there that won’t treat you like a nuisance once they’ve cashed your check. This place is not one of them.

    Posted on Aug 14, 2025

  • 5.0
    Google

    A K

    Posted on Aug 8, 2025

  • 5.0
    Google

    Genet Yonas

    Posted on Jul 24, 2025

  • 5.0
    Google

    Genet Yonas

    It was amazing 👍

    Posted on Jul 24, 2025