Proactively Encourage Word of Mouth
Friends and Family
Help your patients spread positive word about your practice with their friends and family. Encourage these conversations using Connect the Doc.
Frequently Asked Questions
The referral system on Connect the Doc is an add-on to the review platform. Whenever a patient replies to a review request with a positive sentiment, the referral platform triggers an email or SMS to your patient asking them to refer their friends.
The challenge with asking your patients to refer their friends is that they don’t often know which one of their friends needs to see you. The benefit of a social media referral is that your patients will be broadcasting their experience to all of their connections on various social media platforms. This helps you get in front of more prospective new patients without them having to specifically know which friend to refer.
It depends. Every state, province, and country has their own rules and regulations when it comes to “kickbacks” for referrals. The best thing to do would be to review the rules of the governing body of your medical profession and build your referral program around those rules.
No. Any incentive you decide to provide your patients for referring their friends must be handled by your office.
Yes. Our referral add on is an additional $50/mo per location.