More than 135 new Google reviews with Connect the Doc.
Doran J Riehl, DDS offers cosmetic, preventive, and general dentistry to the community of Yakima, Washington and surrounding areas.
Before partnering with Connect the Doc, Dr. Doran Riehl and his team were having a difficult time finding a service that would work alongside Lighthouse 360, their existing patient communication software, to automate the process of asking for patient reviews specifically on Google and Facebook.
Dr. Riehl and his team saw that the reviews being generated by Lighthouse 360 were going to a “microsite” called Rateabiz. They worried that prospective patients might discredit reviews on a site they were unfamiliar with. They also knew that most prospective patients were searching for a dentist on Google, and that’s where their reviews needed to be.
After a couple of friendly and informative phone calls, they decided to sign up with Connect the Doc.
I have been using Connect the Doc for a few years now. During that time our new patient numbers have increased and the referral source percentages have changed from being mostly word of mouth from existing patient referrals to referrals based on our online reviews. Connect the Doc has the biggest return on investment. Best decision we ever made!
Stephanie — Office Manager at Doran J Riehl, DDS
Standing out from the competition.
One of the goals of Doran J Riehl, DDS was to make sure that their practice showed up when prospective patients were searching for a dentist in Yakima or nearby.
Since starting with Connect the Doc, Google’s search algorithm now sees Doran J Riehl, DDS as an authoritative figure in the dental space in Yakima. Because of this, many of Doran J Riehl, DDS’ new patients come from online searches.
Leveraging positive reviews through social and website sharing.
Doran J Riehl, DDS knew the value of generating reviews online but they also wanted to make sure that prospective patients were reading these reviews.
With Connect the Doc’s customizable website widgets and SEO optimized review landing page, Doran J Riehl, DDS is able to display their amazing reviews to enquiring prospective patients.
