Meet Nadeem and Nash

Connect the Doc was founded by Nadeem and Nasheel Kassam, marketers and business-minded twins, who were exposed to the complex operations of their parents' dental clinics from an early age. They saw countless operational problems and missed marketing opportunities for healthcare clinics and set out to solve them through an online search and booking platform.

Nadeem Kassam

Nadeem completed his undergraduate degree at Whitman College in Walla Walla, Washington. He majored in economics, where he focused on econometrics and its application to small business development. During his time at Whitman, Nadeem was the recipient of the William O'Douglas Scholarship and received All-American status for his success on the Men's Varsity Tennis team.

Where did you go to school?

I went to St. George's high school in Vancouver and Whitman College for my BA. I chose Whitman so that I could get a liberal arts education and play NCAA DIII Tennis on scholarship.

How has your education helped you with Connect the Doc?

I took some different statistic-based classes at Whitman and learned about market trends and economic forecasting. With this skill set, I was able to conduct market research for Connect the Doc and distill the responses so that we could develop the best possible services.

What excites you most about Connect the Doc?

The ability to make last minute and after-hours appointments. I can't count the number of times I have wanted to book a physio appointment after practice at 9 pm and have had to wait until the morning to phone five different clinics to find an appointment that works with my schedule.

What is the biggest challenge for you when it comes to running a site like Connect the Doc?

Accepting brilliant ideas that my twin brother comes up with.

What is the worst part about being the son of two dentists?

I've heard some terrible jokes. I think the absolute worst one has got to be: What does the dentist of the year get? A little plaque.

Nasheel Kassam

Nasheel attended Trinity University in San Antonio, Texas where he majored in business administration and minored in speech communication. During his time at Trinity, he was awarded a President's Scholarship for his excellence in academic achievements. Nash played varsity golf for four years, and he earned recognition as an Academic All-American and was First Team All-Conference in 2008.

How has your work experience and education helped you with Connect the Doc?

With my business degree, I have a general understanding of all the major business areas: finance, management, accounting, marketing, and communication. As acting manager and marketing director of two Vancouver clinics, I have used this knowledge to understand the challenges small medical businesses face. I attribute my success in the medical industry to my education and have applied it to Connect the Doc.

Why is Connect the Doc important to you?

I like having appointments revolve around what is convenient for me, and not the other way around.

What is the most challenging thing for you when it comes to running a site like Connect the Doc?

With a site that has so many integrated features for professionals, I want to make sure that we still focus on the patients.

What is the worst part about being the son of two dentists?

The experiments conducted: for example, when I was little, my dad made a point to take my teeth that had fallen out and put them in a glass of coke so I could witness it deteriorate over a 24 hour period!

What do you like most about Connect the Doc?

Seeing a lot of the problems I encounter as a practice manager and marketer get solved with one service.

Your brother said your parents have corny jokes, which one was the worst?

“What time is your dentist appointment? Tooth Hurty.” It can't get worse than that!