Terms of Use

 

The following terms and conditions listed herein constitute an agreement between you and Connect the Doc Marketing Inc. (“CTD”) the operator of www.connectthedoc.com and www.connectthedoc.ca (each a “Site”). These terms of use (the “Terms of Use”) govern your use of the Site and all of the services (“Services”) that CTD offers.

 

BY VISITING THE SITE, USING THE SERVICES, AND/OR REGISTERING WITH CTD, YOU ACCEPT, ACKNOWLEDGE, AND AGREE TO THE TERMS OF USE OF THIS AGREEMENT AND CTD'S PRIVACY POLICY. You further acknowledge that CTD may modify its Terms of Use or its Privacy Policy at any time without notice and your continued use of the Site constitutes your acceptance and acknowledgement of such changes. PLEASE NOTE THAT CTD OFFERS THE SERVICES OF THIS SITE ON AN “AS IS” BASIS AND WITHOUT WARRANTIES. IF YOU DO NOT AGREE TO THESE TERMS OF USE, PLEASE DO NOT USE THE SITE.

 

1. Eligibility

You must be 18 years or over to register and use the Site and/or Services. If you are the parent or legal guardian of a child between the ages of 14 and 18, you may use the Site and/or Services and register for an account on their behalf, provided you agree to all Terms of Use listed herein. If you are 13 years or younger, you may not use the Site or Services for any reason whatsoever, nor may your parents or legal guardian register for an account on your behalf.

 

2. Registration & Account Creation

Some of the Services CTD offers on the Site require you to register for an account. In order to use these Services, you must sign up and authorize CTD to use and disclose some of your personal information. During the sign up process you will be required to provide CTD with your email address and create a password. You should keep this information private. You are responsible for notifying CTD if your login information has been stolen or your account has been accessed and/or altered in any way without your knowledge at the time or permission. For more information on the usage of your personal information, please see CTD's Privacy Policy.

 

3. Your Online Bookings and CTD's Cancellation Policy

CTD allows you to book your appointments online with clinics and healthcare professionals who are enrolled in CTD's Services. You must attend all appointments that you book using the CTD Site and must cancel all appointments you cannot attend. The clinics generally permit you to cancel your CTD appointments online through your account up to 24 hours in advance of your appointment without any penalties. All cancellations made within 24 hours of your appointment must be made by contacting the clinic directly. You will generally be responsible for all cancellation and no-show fees made within 24 hours of your appointment. Please consult the information in each clinic's profile or contact them directly to learn more about their cancellation and no-show policies as these may differ from clinic to clinic.

 

4. Responsibilities

As a CTD user, you are solely responsible for all charges for any healthcare appointments and treatments received as a result of the Site and/or Services. If you are using extended healthcare insurance to pay for part or all of your treatments, please contact your insurance provider and the practitioner's clinic prior to your appointment to ensure you understand the extent of your coverage. CTD is not responsible for any charges to you or any user of the Site for any reason whatsoever. You are also responsible for your use of the Site and you may not use the Site in any manner that could damage or overburden CTD's servers or networks. You may not attempt to gain unauthorized access to any portion of the Site at any time. You may not use contact information provided on the Site to send or facilitate the sending of SPAM mail. CTD reserves the right to restrict your access to the Site and/or take legal action if at any time for any reason CTD deems you in breach of these Terms of Use.

 

5. Website Content

The purpose of the Site is to help you locate different private healthcare professionals. Information posted on the clinic and practitioner's profiles are self reported and are in no way guaranteed to be complete or accurate by CTD, the author of the material, or any other party involved with the publication of such information. If you believe information is in inaccurate, please contact CTD immediately so CTD can review the content of that profile. All of the information provided to you by CTD including text, photos, graphics, and video content is protected by trademark, copyright and other proprietary rights. You may print this information for your own PERSONAL use only. You may not use, disclose, copy, reproduce, sell, exploit, or distribute any of CTD's content for any other purpose whatsoever.

 

6. Changes in Services

CTD is constantly changing its Services. CTD may at any time remove, add, substitute, or change its Services without notice. CTD will not be responsible or liable to you or any third party for any changes made to the Services or the Site.

 

7. Interaction and Posted Content

You may have the opportunity to provide feedback to practitioners, submit questions or comments to clinics, and/or participate in different interactive features of the Site (collectively “Site Interactions”). Each Site Interaction you participate in is completely optional and voluntary. CTD reserves the right to publish any of your Site Interactions as part of CTD's Services. Please make sure that all feedback, comments, posts and other Site Interactions are accurate and do not breach any proprietary rights. CTD reserves the right to review and remove any of your Site Interactions that CTD feels may be inappropriate or may be in breach of these Terms of Use.

 

8. Disclaimer of Warranties

CTD provides the Site and the Services on an “AS IS” basis. DO NOT USE THIS SITE IF YOU HAVE A MEDICAL EMERGENCY, CALL 911.

 

CTD does not in any way provide you with a substitute for any medical opinions, advice, or diagnosis but rather assists you in locating different healthcare professionals. CTD makes no guarantee, warranty, or representation with respect to the professional qualifications or quality of work of healthcare professionals found on the Site. Further, CTD makes no guarantee, warranty, or representation as to the availability of any healthcare professional at any of the times available or listed on the Site. UNDER NO CIRCUMSTANCE WILL CTD BE HELD RESPONSIBLE OR LIABLE TO ANY USER OF THE SITE OR ANYONE ELSE FOR ANY DECISION MADE BASED ON INFORMATION PROVIDED ON THE SITE. CTD WILL NOT BE HELD RESPONSIBLE OR LIABLE FOR ANY CANCELLED OR RESCHEDULED APPOINTMENTS. CTD WILL NOT BE HELD LIABLE OR RESPONSIBLE FOR ANY INJURIES RESULTING FROM THE USE OF THE SITE. CTD HEREBY DISCLAIMS ALL RESPONSIBILITY AND LIABILITY FOR ALL SUCH MATTERS. It is your responsibility to make any and all inquiries necessary to confirm any information regarding a healthcare professional listed on the Site with the correct authorities, medical associations, and listed clinics prior to making your appointments. ALL INFORMATION ON THE SITE THAT YOU RELY ON, YOU DO SO SOLEY AT YOUR OWN RISK.

 

CTD does not guarantee that all features of the Site will be available at all times and does not guarantee that the Site will be fault free. CTD does not guarantee that the Services will be reliable or accurate. CTD does not guarantee that you will be able to access or use the Services at all times or all locations. CTD makes no warranties that the Site or the Services will operate error free and that there will be no loss of data or that the Services will be bug free. CTD makes no representation or warranties about its information systems or the security of your sensitive and personal information.

 

9. Limitation of Liability

Under no circumstance will CTD be liable to you, any third party, or anyone else, under any contract, strict liability, tort, negligence, or other legal or equitable theory, for any direct, indirect, special, incidental or consequential damages arising from your use of, or inability to use, the Site and/or Services. CTD hereby disclaims all such liability. Your exclusive remedy for any dispute with CTD is the cancellation of your CTD account.

 

10. Termination

CTD may, without notice, terminate and/or suspend your account if it feels you are in breach of the Terms of Use or any other policies or terms listed on the Site. CTD may also terminate or set your account to the inactive state if you have not used the Site for an extended period of time. CTD will red flag and may suspend your account if you are reported to have missed a total of 3 appointments booked using the Services, without 24 hour notice over the period of 1 year. If your account has been suspended or terminated, you agree not to attempt to use the Site without written permission of the CTD. CTD may also terminate your account at its sole discretion and without any liability to you if it deems it to be in its best interest to do so.

 

11. Indemnification

You will defend, indemnify, and hold harmless CTD and each of its employees, executives, contractors, directors, associated clinics and affiliated companies from any and all claims and liabilities, including any and all legal fees and disbursements, that arise from your use of, and access to, the Site or Services, or any part thereof.

 

12. Survival

Provisions 3, 4, 5, 7, 8, 9, 10, 11, 12 shall survive any termination or expiration of these Terms of Use.

 

BY USING THE SITE AND/OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE THE RIGHT, AUTHORITY AND CAPACITY TO ACCEPT AND ADHERE TO THE TERMS OF USE SET FORTH HEREIN. THIS SITE IS ADMINISTERED IN CANADA AND IS INTENDED FOR CANADIAN USE ONLY.